Support where your customers already are.
A shared inbox for your team, built around the conversations your customers start.
Hi! My parcel says delivered, but it isn’t here.
Sorry about that, Marco. I’m checking with the courier now.
Assigned to you · reply within 15 min
- One shared inboxEvery conversation with an owner, a status and a priority.
- Notes stay internalYour team talks in private notes the customer can never see.
- Every change on the recordAssignments, replies and role changes land in an audit log.